Privacy & Data Requests

For privacy questions or requests concerning your BrickTrue information, email privacy@bricktrue.com.

Available requests

• Access my data
• Correct my data
• Delete my account and applicable personal information
• Ask another privacy question

How to submit a request

When possible, send the request from the email address associated with your BrickTrue account and describe the request clearly. BrickTrue may request reasonable verification before processing it and will respond within the timeframe required by applicable law.

Do not send your password, government ID, Social Security number, payment-card information, or other unnecessary sensitive information by email. BrickTrue will never ask you to send your password to complete a privacy request.

Deletion limits

Deletion is a manual request process, not an instant self-service feature. Information that BrickTrue must retain for legal, security, fraud-prevention, accounting, dispute-resolution, or similar obligations may not be deleted immediately. Residual backup copies may remain until backup rotation or expiration. This process does not delete records controlled independently by eBay, StockX, or another third-party marketplace.

For ordinary account or product support, contact support@bricktrue.com.